Fix No Location Found on Find My: 7 Easy Solutions (2025)

Seeing “No Location Found on Find My” can be frustrating, especially when you’re just trying to check a friend or loved one’s location. But don’t panic, this error usually doesn’t mean they’ve stopped sharing with you. Instead, it’s often a simple technical glitch you can fix in minutes. In this definitive guide, we’ll show you exactly why this happens and give you 7 easy solutions to solve the problem for good.

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What the “No Location Found” Error Actually Means

First, let’s clear up the biggest misconception. When you see “No Location Found,” it rarely means a friend has blocked you or stopped sharing their location.

what does no location found mean on find my

Think of it like calling someone whose phone is off. It doesn’t mean they blocked your number—it just means you can’t reach them right now.

This error is simply a technical hiccup. The Find My app is trying to connect to a device to get a live location, but it’s unable to due to a temporary problem. The good news? You can usually fix it in minutes.

Why Is Find My Saying “No Location Found”?

Before you fix it, it helps to know why it happens. This error usually comes down to one of these common causes:

No Internet Connection: A device has to be connected to Wi-Fi or cellular data to send its location. If your friend is in a dead zone, their phone is off, or the battery is dead, the app can’t get a signal.
Disabled Location Services: The person you’re looking for might have accidentally turned off their Location Services. If this setting is disabled, no app (not even Find My) can access the phone’s GPS data.
Airplane Mode is On: This mode cuts off all network connections, which are essential for location tracking.
Incorrect Date and Time: Location services rely on precise time to sync data. If a device’s date and time are set incorrectly, it can cause a communication error.
Outdated iOS: Old software can have bugs that disrupt app functionality. Make sure both your iPhone and your friend’s are running the latest iOS version.

How to Fix the “No Location Found” Error

Ready to get to the bottom of this? Follow these easy steps to resolve the No Location Found on Find My issue.

Start with These 3 Quick Fixes on Your iPhone

These are the simplest solutions and often fix the problem immediately.

✅ Fix 1: Restart the App & Your Phone

Sometimes the app itself just needs a refresh. Force-closing and reopening the Find My app often works. If the problem persists, perform a full restart of your iPhone.

✅ Fix 2: Check Your Own Internet Connection

This sounds obvious, but it’s a mistake everyone makes. Make sure your phone is connected to a stable Wi-Fi or cellular network. You can test it by trying to load a webpage.

Check Your Own Internet Connection on iPhone

✅ Fix 3: Turn Off Airplane Mode

It’s easy to accidentally turn this on. Check if the little airplane icon is visible in your iPhone’s Control Center (swipe down from the top right corner). If it’s on, simply tap it to turn it off.

Next, Troubleshoot Your Friend’s Phone

If your phone is fine, the problem is almost certainly on their end. Communicate with them and ask them to perform these steps.

✅ Fix 4: Enable Location Services

This is the most common reason for the error. Ask them to go to Settings → Privacy & Security → Location Services and make sure it’s turned on.

✅ Fix 5: Turn on “Share My Location”

This is a specific setting within the Find My app that can get turned off by accident. Ask them to go to Settings → [Their Name] → Find My, and then toggle on Share My Location.

✅ Fix 6: Check Date & Time Settings

An incorrect clock can mess up location services. Ask them to go to Settings → General → Date & Time and make sure Set Automatically is turned on.

✅ Fix 7: Restart the Other Phone

Just like with your own device, a simple restart on your friend’s phone can clear any background glitches and re-establish a stable connection.

“No Location Found” vs. “Location Not Available”

Many people confuse these two messages, but they have different meanings.

“No Location Found”: This is a technical error. The phone can’t be located due to a network issue, a dead battery, or a setting problem. It doesn’t mean the person stopped sharing.
“Location Not Available”: This is not a technical error. It usually means the person has intentionally stopped sharing their location with you.

When “No Location Found” Is Intentional

Parents often worry that a child is intentionally hiding their whereabouts. The No Location Found message can be a result of a teen turning on Airplane Mode or simply powering off their phone to avoid being tracked. For parents seeking a more reliable solution, a parental control app can offer peace of mind.

FamiSpy is a robust parental control app designed to give parents a reliable way to monitor a child’s whereabouts. Unlike the built-in Find My app, FamiSpy offers a suite of advanced features for more accurate and consistent tracking. It can help prevent issues like a child intentionally turning off location sharing.

Key features include:

Real-time Location Tracking: A live view of your child’s location on a map.
Live Camera: Remotely view the phone’s surroundings to confirm their location and environment.
Location History: See past routes and places visited.

FamiSpy provides an extra layer of security, offering real-time information and advanced features, such as a Live Camera, that the standard Find My app may not.

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FAQs About Find My Location Issues

Why does Find My show “No Location Found” sometimes, even when the phone is online?

A phone being online doesn’t always guarantee a strong GPS signal. The most common reasons are a weak GPS signal (e.g., indoors, in a basement, or in a tunnel) or a temporary glitch with Apple’s servers. Additionally, settings like Low Power Mode can limit a phone’s background refresh, preventing it from sending location updates even while connected to the internet.

Does “No Location Found” mean I’m blocked on Find My?

No, rarely. This is the biggest myth about the error. The “No Location Found” message is a technical issue, not a social one. It simply means the app cannot receive a location update at this exact moment due to a poor signal, a dead battery, or a configuration issue. If a person has truly blocked you or stopped sharing, you will see a different message (often “Location Not Available”).

Why does my friend’s location say “No Location Found,” but my other friend’s location is visible?

This usually means the problem is specific to that one friend’s device, not a general issue with the Find My service. The friend whose location is missing might have a weak Wi-Fi signal, a dead battery, or have turned off their location services. If other friends’ locations are showing up, your own phone and the Find My app are likely working correctly.

Can I see a past location if the person is currently offline?

Yes, in most cases, the Find My app will show the last known location of a device. The “No Location Found” message appears only when the app is trying to get a current, real-time update, but can’t. The map will typically display a timestamp indicating when the location was last updated.

What is the most common reason for the “No Location Found” error?

The most frequent cause is a simple lack of internet connection on the other person’s device. If their phone is off, in a basement, or in a remote area without a cellular signal, the app simply can’t get a location update. This is much more common than a person intentionally turning off their location sharing.

Conclusion

Experiencing a No Location Found error is a common problem, but it’s not a cause for concern. By understanding the difference between a technical glitch and a genuine privacy issue, you can quickly diagnose and resolve the problem. For parents who need a more consistent and reliable way to track their kids, a dedicated app like FamiSpy can be a great investment.

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